step 1) Go to the link
step 2) Fill in your personal information
step 3) Fill in your Funkhaus card nr ( these are 14 characters! )
step 4) Fill in your bankcard information
step 5) Done! Now all you have to do is wait for your refund, refund will be paid back after the refund period is finished on the 31th of January.
Refund problems contact: cashless+funkhaus@playpass.eu
Lost & Found: lost-and-found@funkhaus-berlin.net
Others: info@hyte.net